Legal Documents

Play4 Terms & Conditions — Full Details

Please read these Terms & Conditions carefully before using the play4 platform. All important terms relating to accounts, betting, payments, and privacy are clearly outlined here.

Last Updated: January 1, 2026
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Important Documents
These Terms & Conditions constitute a legal agreement between play4 and the user. By using the platform, you are agreeing to these terms.
Age: 18 years or older
One account per person
Providing accurate information is mandatory.
Key Points
Key Highlights of the Terms & Conditions

Six core pillars of play4's Terms & Conditions — essential reading for every member.

Account Registration

To register on play4, you must be at least 18 years old and provide accurate personal information. Each individual may hold only one account.

Payments & Withdrawals

Deposits and withdrawals can be made via bKash, Nagad, and Rocket. KYC verification must be completed and wagering requirements fulfilled before withdrawals are processed.

Betting Rules

Each bet is subject to specific rules. If a match is cancelled, the bet will be refunded. Any evidence of match-fixing will result in account suspension.

Bonuses & Promotions

All bonuses are subject to specific wagering requirements. Misuse of bonuses may result in cancellation of the bonus and suspension of your account.

Security & Privacy

Your personal information is protected with SSL encryption. play4 never sells your data to third parties.

Responsible Betting

Play4 is committed to responsible betting. Users can set their own deposit limits, betting limits, and self-exclusion periods.

Important Notice

By accessing the play4 platform or creating an account, you agree to all the Terms & Conditions listed below. Failure to comply may result in play4 suspending or closing your account at any time.

1. General Terms & Conditions

These Terms & Conditions constitute a legally binding agreement between play4 (play4.app) and all its registered members. By opening an account, logging in, or using any of our services, you confirm that you have read and fully accept these terms.

Play4 reserves the right to update these Terms & Conditions at any time. Changes will be published on the website, and continued use of the platform after publication constitutes acceptance of the updated terms.

  • These terms and conditions are available in both Bangla and English. In the event of any discrepancy, the English version shall prevail.
  • Play4 may expand or reduce the scope of its services at any time.
  • The platform is intended solely for personal entertainment — use for professional purposes is not permitted.
Please Note

Play4 only serves residents of countries or regions where online betting is legally permitted. It is entirely the user's responsibility to ensure compliance with the laws applicable in their area.

2. Account Registration & Eligibility

To open an account on play4, the following eligibility requirements must be met. Failure to meet these conditions will result in a rejected registration, and any account found to be non-compliant during a later review will be suspended.

1

Age Requirement

You must be at least 18 years old to register on play4. Providing a false date of birth during registration is strictly prohibited. play4 may request a national ID or other government-issued document for age verification at any time.

2

Single Account Policy

Only one account is permitted per person, household, device, or IP address. Any attempt to create multiple accounts will result in all accounts being suspended and any accumulated balance being forfeited.

3

Accurate Information

During registration, you must provide your real name, address, phone number, and email address accurately. Providing false or incorrect information may result in your account being closed at any time. To update your details, please contact customer support.

4

KYC Verification

Prior to withdrawal, or for deposits above a certain amount, play4 may require KYC (Know Your Customer) verification. This may include a copy of your national ID, passport, or driving licence. Withdrawals may be held until KYC verification is completed.

3. Deposit & Payment Policy

Deposits on play4 can currently be made via bKash, Nagad, and Rocket. The following rules apply to all deposits:

  • The minimum deposit amount is ৳500.
  • Deposits are typically credited to your account within 5 minutes.
  • You may only use payment methods registered in your own name.
  • Payments made from a third-party account will be declined and refunded.
  • Providing the correct reference number at the time of deposit is mandatory.
  • Play4 does not charge any deposit fees, though your payment provider may apply their own charges.
bKash / Nagad / Rocket

For mobile banking payments, the number you use must be the same one registered on your play4 account. Payments from unregistered numbers cannot be verified.

4. Withdrawal Policy

The following conditions must be met to withdraw winnings from play4. play4 is committed to keeping the withdrawal process simple and fast.

  • The minimum withdrawal amount is ৳1,000.
  • The maximum daily withdrawal limit is ৳5,00,000.
  • Withdrawals can only be made to the payment method used for the original deposit.
  • To withdraw from a bonus balance, the applicable wagering requirements must first be met.
  • Withdrawals to verified accounts are generally processed within 30 minutes to 24 hours.
  • In cases of suspicious transactions, play4 may carry out additional verification, which could result in longer processing times.
Withdrawal Delay

Withdrawals may be delayed if KYC verification is incomplete, wagering requirements have not been met, or suspicious activity is detected on the account. Please contact support for assistance.

5. Betting Rules

The following rules apply at all times when placing bets on play4. Adhering to these rules ensures a safe and enjoyable betting experience.

Bet Acceptance & Cancellation

  • Once a bet is confirmed, it cannot be changed or cancelled — however, the cash-out feature remains available.
  • Play4 reserves the right to void any bet placed at incorrect odds due to a technical error.
  • If a match is fully cancelled, the full bet amount will be refunded.
  • If a match starts after its scheduled time, betting rules may vary depending on the sport.

Odds & Payouts

  • All odds are displayed in decimal format.
  • The odds displayed at the time of bet confirmation are final.
  • Payout = Bet Amount × Odds.
  • The maximum payout for a single bet is ৳50,00,000 (may vary for certain events).
Match Fixing Warning

Play4 takes a strict stance against match fixing and any form of fraudulent betting activity. If such activity is proven, the account will be suspended and all balances forfeited.

6. Bonus & Promotional Terms

Play4 regularly offers a variety of bonuses and promotions. All bonus offers are subject to specific terms and conditions that must be followed.

  • The welcome bonus is available to first-time registered members only.
  • Wagering requirements for each bonus typically range from 5x to 30x.
  • Wagering requirements must be met before any bonus funds can be withdrawn.
  • Bonuses are generally valid for 30 days. Any unused bonus will be forfeited upon expiry.
  • Any attempt to claim the same bonus across multiple accounts will result in all associated accounts being closed.
  • Play4 reserves the right to modify or cancel any bonus offer at any time.
  • Bonuses may not apply to certain sports or markets.

For full details on bonuses, visit our Bonus Page View.

7. Prohibited Activities

The following activities are strictly prohibited on play4. Violation of these prohibitions will result in account closure and, where necessary, legal action.

  • Managing Multiple Accounts — Multiple accounts held by the same individual are strictly prohibited.
  • Bonus Abuse — Any strategy aimed at claiming the same bonus multiple times is strictly prohibited.
  • Money Laundering — Using play4 for any form of illegal financial transactions is strictly prohibited.
  • Automated Betting — Placing bets using bots, scripts, or any automated software is strictly prohibited.
  • Account Transfer — Sharing or selling your account to another person is strictly prohibited.
  • Fraudulent Information — Attempting to pass verification using forged documents or false information is strictly prohibited.
  • System Hacking — Unauthorized access to play4's software or servers is strictly prohibited.
  • Collusion — Colluding with other players to influence betting outcomes is strictly prohibited.

8. Account Suspension & Closure

Play4 reserves the right to suspend or permanently close an account without notice in the following circumstances:

  • If evidence of a breach of the Terms & Conditions is found.
  • If KYC verification fails or fraudulent documents are submitted.
  • If the account has had no activity for an extended period (more than 12 months).
  • By order of a court or regulatory authority.
  • In cases of suspicious financial transactions.
a

Inactive Account Fee

If an account remains completely inactive for 12 consecutive months, a ৳200 inactivity fee will be charged each month. Once the account balance reaches zero, the account will be closed.

b

Voluntary Account Closure

You may close your account at any time by contacting customer support. Please withdraw any available balance before closing your account.

9. Responsible Betting

Play4 believes betting should be a form of entertainment. We encourage all our members to bet responsibly. play4 offers the following safeguards:

  • Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
  • Betting Limit: Set your own maximum stake per bet.
  • Session Limit: Set a time limit for your continuous betting session.
  • Cooling-Off Period: Temporarily suspend your account for anywhere between 24 hours and 30 days.
  • Self-Exclusion: Lock your account for 6 months to 5 years for an extended break.
  • Reality Check: Receive periodic reminders about your betting time and spending.

For more details on responsible betting, visit our Responsible Gaming View page.

18+ Warning

Betting on play4 is strictly prohibited for anyone under 18. If you believe someone you know is struggling with a betting addiction, please seek professional help immediately.

10. Privacy & Data Protection

Play4 places the highest priority on protecting your personal information. Any data we collect is used solely to improve our services and ensure security.

  • All personal data is protected with SSL encryption.
  • Play4 never sells your personal information to third parties.
  • Information may be disclosed in response to legal obligations or requests from relevant authorities.
  • To view or delete your data, please contact our support team.
  • Full details on our use of cookies can be found in our Privacy Policy.

For more details, please visit our Privacy Policy Read.

11. Changes to Terms & Conditions

Play4 reserves the right to partially or fully amend these Terms & Conditions at any time. Members will be notified of significant changes via email or SMS.

  • The effective date of any changes will be published on the website.
  • Continued use of the platform after any changes take effect will be considered acceptance of the updated terms.
  • If you do not agree to the updated terms, you will have the option to close your account and withdraw your balance.

12. Contact & Dispute Resolution

For any questions or complaints, please contact our customer support team first. We always aim to resolve issues directly and in a friendly manner.

a

Contact Channels

  • Email: support@play4.app
  • Live Chat: Bottom right corner of the website
  • Hours: 7 days a week, 24 hours a day
b

Dispute Resolution

In the event of a dispute, an initial resolution will be attempted through our support team within 30 days. If unresolved, the matter will be referred to mediation. play4's decision shall be final in all betting-related disputes.

More Info

To learn more about play4, visit our FAQ View page or About Us Read the page.

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Read the Terms & Conditions and register now. Deposit instantly via bKash or Nagad and enjoy your welcome bonus.

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