Play4 takes the protection of your personal data seriously. This Privacy Policy clearly outlines what information we collect, why we collect it, and how we keep it safe.
A quick overview of the key points in play4's Privacy Policy.
All your personal data and financial transactions are protected with 256-bit SSL encryption. No third party can read or intercept your information.
Play4 never sells your name, phone number, email, or transaction details to third parties. Your privacy is at the core of how we do business.
You can view, update, or delete your stored information at any time. You have full control over your data.
Your data is stored on secure servers accessible only to authorized personnel. Regular security audits are conducted.
You can opt out of promotional emails and SMS at any time — simply do so through your account settings or by contacting support.
We have no hidden terms. This policy clearly explains what data is collected and how it is used — in plain language, without legal jargon.
This Privacy Policy applies to all services provided by play4 (play4.app). It explains what personal information we collect, why we collect it, and how we keep it secure. By using play4, you agree to this policy.
Play4 is a trusted online Sports Betting platform in Bangladesh. We believe that the privacy of our users is a fundamental right. play4's Privacy Policy has been developed in line with internationally recognized data protection standards.
When you create an account, log in, or use any of our services on play4, we collect certain information. This data is used solely to provide you with a better experience and to keep the platform secure. play4 never sells or trades your personal information for commercial purposes.
This Privacy Policy is updated periodically. The date of the latest revision is shown at the top of the page. For any significant changes, we will notify you by email or SMS.
Play4 collects information in two ways — what you provide directly, and what is gathered automatically while you use the platform.
Information you provide directly during registration and account use:
The following information is collected automatically while you use the play4 platform:
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| Name & Contact | Account Management | 5 years after account closure |
| KYC Documents | Legal Obligation | 7 years after account closure |
| Transaction History | Financial Records & Security | 7 years after account closure |
| Betting History | Service Improvement & Dispute Resolution | 3 Years After Account Closure |
| Logs & Device Data | Security & Fraud Prevention | 12 Months |
| Cookie Data | User Experience Improvement | 30 days to 2 years |
Play4 uses collected data only for the purposes listed below — never for anything else, and never without your consent.
Play4 never uses your data for profiling, targeted advertising, or political purposes. Our only goal is to give you the best betting experience possible.
Play4 does not sell your personal information to third parties. However, there are limited circumstances where data may be shared, as detailed below:
Before sharing any data with third parties, we ensure they comply with proper data protection standards. Under no circumstances is your information passed to advertisers or data brokers.
Play4 uses cookies to enhance your experience on our website and app. Cookies are small text files stored in your browser.
You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.
Play4 retains your data only for as long as necessary — just enough to deliver our services, meet legal obligations, and prevent fraud.
If you wish to delete your data support@play4.appto send us an email. Due to legal obligations, certain data may need to be retained for a specified period — you will be informed of the details if that applies.
Play4 believes every user has full rights over their own data. Your privacy rights are outlined below:
You can view all personal information we hold about you at any time.
You can request corrections to any inaccurate or outdated information.
You may request deletion of your data unless we are required to retain it by law.
You can request that we stop processing your data for specific purposes.
You can request a download of a copy of your data.
You can object to your data being used for marketing or profiling purposes.
To exercise any of these rights, support@play4.appto email us. We will respond within 30 days.
Play4 uses industry-leading security technology to protect your data. The core components of our security framework are:
In the event of a data security breach, we will notify affected users within 72 hours and take immediate steps to resolve the issue.
Play4 strictly prohibits services for users under 18. We do not knowingly collect or store any personal information from minors.
If you believe a minor you know is using play4, please contact us immediately at support@play4.appto let us know.
Play4 may update this Privacy Policy when necessary. When changes are made, we follow these guidelines:
To view previous versions of this policy, please contact our support team.
If you have any questions, concerns, or requests regarding this Privacy Policy, feel free to reach out. We're always here to help.
To learn more, visit our Terms & Conditions and Responsible Gaming View page.